Frequently Asked Questions
Everything you need to know about shopping with Akiki London.
What is the standard shipping time for UK orders?
We offer standard delivery within 3-5 business days. Express next-day delivery is also available for orders placed before 2 PM GMT, Monday through Thursday.
Does Akiki London ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location but typically range from 7 to 14 business days.
What is your return policy?
We accept returns within 28 days of delivery. Items must be in their original condition, unworn, and with all Akiki London tags still attached.
How do I find the right size?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' via Klarna.
Are your materials sustainably sourced?
Akiki London is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and work exclusively with factories that meet high social responsibility standards.